"1. Start with needs
2. Do less
3. Design with data
4. Do the hard work to make it simple
5. Iterate. Then iterate again.
6. Build for inclusion
7. Understand context
8. Build digital services, not websites
9. Be consistent, not uniform
10. Make things open: it makes things better"
These are Government Digital Service Design Principles.
The Government Digital Service is a new team within [British Government’s] Cabinet Office tasked with transforming government digital services. They published their design principles recently and it’s gorgeous (all the items are explained in detail). Keep on your mind that this could be done with your tax money in your country too (and if you live in the UK, it already has been done; keep that smile on your face, fellow Britishman reading this ;-)).
Dive into many UK government’s digital services on www.gov.uk.
(Discovered via @adamhazdra, the czech service design evangelist.)
(Source: ux-of-a-country, via citizen-experience)
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